Refund policy

Refunds may be issued in the following cases:

✅ You haven’t downloaded the files yet
If the product hasn't been accessed or downloaded, you're eligible for a refund.

✅ The product is defective or not working as described
If there’s a technical issue that prevents you from using the product as advertised, and I can't resolve it - you will get a refund.

✅ Duplicate purchase
If you accidentally bought the same product twice, I’ll gladly issue a refund for the second purchase. Just send your receipt/order number.

Refunds are not offered in the following cases:

❌ You don't have the required software or knowledge to use the product
Software compatibility and files types are stated in the "Product Specs" section of each product description. Please review before purchase.

❌ You changed your mind after purchase
Due to the digital nature of the products, all sales are final once the files have been accessed.

❌ You thought the product was something else
Please read the full product description, check the preview images, and reach out with any questions before purchasing.

❌ You purchased the item by mistake but already downloaded the files
Once files are downloaded, they are considered “used” and cannot be refunded.